Shipping Policy
Shipping Policy
Thank you for choosing to shop with us! We’re excited to get your order to you as quickly and safely as possible. Below, you’ll find all the important details about our shipping process. If you have any questions, don’t hesitate to reach out to our customer service team.
Processing Time
All orders are processed within 1-3 business days. Please note that processing time does not include weekends or holidays. You’ll receive an email notification as soon as your order has shipped, along with a tracking number so you can follow your order’s journey.
Shipping Rates & Delivery Times
We offer a variety of shipping options to meet your needs. Shipping rates are calculated at checkout based on your location and the shipping method you select. Below are the typical delivery times for each service:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: Next business day (available for certain locations)
International Shipping: We’re happy to offer international shipping! Delivery times and rates vary depending on the destination. Any customs fees, taxes, or duties are the responsibility of the customer.
Order Tracking
Once your order ships, you’ll receive an email with a tracking number. You can use this number to track your package directly on the shipping carrier’s website.
Shipping Restrictions
Please note that we currently only ship to [list countries or regions]. If you’re outside these regions, feel free to contact us, and we’ll do our best to assist you.
Lost or Damaged Packages
While we do our best to ensure your order arrives safely, sometimes things can go wrong during transit. If your package is lost or damaged, please reach out to us within 7 days of receiving your tracking information. We’ll work with you to resolve the issue as quickly as possible.
Address Accuracy
Please double-check that your shipping address is correct before completing your order. We are not responsible for orders sent to incorrect or incomplete addresses, and additional shipping charges may apply for reshipments.
Customer Support
If you have any questions about your order, shipping times, or need assistance, please contact our customer service team at [email address] or through our [contact form]. We’re here to help!